Policies & FAQ
Clear expectations help every visit stay professional, calm, and focused on therapeutic care. Please review our licensure, code of conduct, and common questions before your appointment.
Licensed massage therapy (LMT)
Yuki Massage provides licensed therapeutic massage only. Our therapists practice as Licensed Massage Therapists (LMTs) under applicable Iowa professional standards. We do not offer, request, or permit sexual services of any kind.
LMT — Licensed Massage Therapy
Professional Code of Conduct
We maintain a strictly professional therapeutic environment. By booking or visiting, clients and staff agree to the following:
Therapeutic care only
All sessions are non-sexual therapeutic massage. Inappropriate requests, comments, or behavior end the session immediately without refund.
Professional draping
Standard professional draping is always used. Only the area being worked is uncovered, consistent with ethical massage practice.
Consent and comfort
Pressure, focus areas, and techniques are adjusted with your consent. You may pause or stop the session at any time.
Mutual respect
Harassment, discrimination, or unsafe behavior is not tolerated. We reserve the right to refuse or end service to protect staff and clients.
Privacy
Health details you share for care planning are treated confidentially and used only to provide safe, appropriate massage therapy.
Client expectations
Arrival
Please arrive a few minutes early so intake and consent forms can be completed without shortening your session.
Health information
Share relevant injuries, conditions, and medications so we can adapt techniques safely. We may decline techniques that are contraindicated.
Cancellations
Placeholder policy — final cancellation and late-arrival terms will be confirmed with the clinic. Contact us as soon as plans change.
Payment
Placeholder pricing and payment options are listed on Services. Confirm current rates when you book.
Frequently asked questions
- What should I wear?
- Wear whatever is comfortable for you. Professional draping is used throughout the session; you undress only to your comfort level in private.
- What happens on a first visit?
- We review a brief health history, discuss goals and pressure preferences, then begin a therapeutic session tailored to your needs.
- Do you offer gift certificates?
- Placeholder — availability will be confirmed with the clinic. Contact us to ask about current options.